Privacy Policy
Version: 1.0
Last Updated: February 8, 2026
1. Who We Are
ClearRide is operated by Orber & Co. Ltd (Company Number: 13086066), a company registered in England and Wales.
Registered Address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Contact Information:
General support: clearride@orber.co
Privacy inquiries: privacy@orber.co
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using ClearRide, you agree to the collection and use of information in accordance with this policy.
PRIVACY BY DESIGN: ClearRide is built with your privacy as a core principle. We minimize data collection, don't track your riding history, and never sell your data.
2. Information We Collect
2.1 Location Data
Real-Time Location:
- We collect your device's location when you use the App to calculate routes and fetch weather conditions
- Location data is used only during active app usage
- We do NOT continuously track your location in the background
- We do NOT store your precise location history
How We Use Location:
- Calculate routes between your origin and destination
- Fetch weather forecasts along your route
- Display your current position on the map
- Provide route alternatives and departure time comparisons
You can control location access through your device settings.
2.2 Route Information
Saved Routes (Optional):
- You may save favorite routes (origin and destination coordinates with labels)
- Free tier users can save up to 3 routes
- Pro tier users can save unlimited routes
- Saved routes are stored locally on your device
- You can delete saved routes at any time
2.3 Usage Data
We collect anonymous usage data to improve the App:
- Features used (e.g., route conditions, departure comparisons)
- App crashes and errors
- Device type and operating system version
- App version
- Session duration and frequency
This data is anonymized and cannot be used to identify you personally.
2.4 Information We Do NOT Collect
We explicitly do NOT collect:
- Your name, email address, or phone number (unless you contact us)
- Precise location history or tracking data
- Your riding patterns or routes you've taken
- Photos or media from your device
- Contacts or other personal information
- Payment card information
3. How We Use Your Information
We use the collected information for:
- Providing route-based weather information
- Calculating ride safety scores
- Generating route alternatives
- Improving app performance and reliability
- Analyzing usage patterns to enhance features
4. Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@orber.co.
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@orber.co
Address: Orber & Co. Ltd, 86-90 Paul Street, London, EC2A 4NE, United Kingdom